Services

How I can help

Every engagement starts with understanding where you are and where you want to be. These are the three most common patterns—but your situation is unique, and so will be the approach.

"We have 40 QA professionals and they barely know each other exists"

QA Community & Culture Building

Design, launch, and sustain internal QA communities that actually work. Not another dead Slack channel. A living network where knowledge flows.

What this typically includes

  • Community design and governance structure
  • Knowledge sharing frameworks and rituals
  • Cross-team collaboration workshops
  • Community health metrics and sustainability planning
  • Leadership development within the community

Expected outcomes

  • Reduced knowledge silos
  • Faster onboarding for new QA hires
  • Increased innovation through cross-pollination
  • Higher retention rates for QA talent

"Our junior testers have no clear path to senior"

Internal QA Academy Development

Build the learning infrastructure that turns hiring into career development. Structured paths. Internal courses. Knowledge that compounds.

What this typically includes

  • Competency framework development
  • Learning path design and curriculum
  • Internal trainer/mentor program setup
  • Progress tracking and certification systems
  • Integration with HR and career development

Expected outcomes

  • Clear career progression paths
  • Reduced external training costs
  • Knowledge preservation when people leave
  • Stronger employer brand for QA talent

"I'm the only QA person who seems to care about this stuff"

QA Leadership Mentoring & Coaching

Guidance shaped by eighteen years of making the same mistakes you're about to make—and eventually figuring out what works.

What this typically includes

  • 1:1 coaching sessions
  • Leadership skill development
  • Strategic QA vision building
  • Stakeholder management guidance
  • Change management support

Expected outcomes

  • Confident QA leadership
  • Better stakeholder relationships
  • Strategic influence in the organization
  • Sustainable quality improvements